General Bonus Terms and Conditions
1. Combined Balances
There is no separation between bonus and real balances. When a user receives a bonus, the balances are combined. The real balance is used first, followed by the bonus balance. Winnings obtained using bonuses are counted as bonus balance and become available for withdrawal only after meeting wagering requirements. Only the deposit amount is considered as real balance.
2. Wagering Requirements
Wagering requirements may vary by bonus. The current requirements for each bonus are detailed in the bonus card. Wagering contributions vary by game type:
- Slots: 100% (some exceptions may apply).
- Roulette/Poker/Card/Video Poker/Casual Games: 5%.
- Others: 0%.
3. Bonus Validity
Welcome bonuses are valid for 3 days from the date of receipt unless otherwise stated. Players have 1 day to activate free spins from the welcome package and 3 days to wager them. Any unused bonus will be removed from the account after the stated period.
4. Maximum Bet Limit
While wagering, the maximum bet is limited to 5 EUR/USD (or equivalent in other currencies). This limit includes bets doubled after a game round and bonus rounds purchased within the game.
5. Maximum Winnings from Deposit Bonuses
The maximum winnings from deposit bonuses, including tournament winnings, loyalty bonuses, and others, are:
- 10,000 EUR/USD
- 15,000 CAD/AUD/NZD
- 100,000 NOK
- 1,200,000 JPY
- 10,000 USDT or equivalent in cryptocurrencies.
Winnings exceeding these limits will be canceled.
6. Maximum Winnings from Non-Deposit Bonuses
The maximum winnings from non-deposit cash bonuses, tournament free spins, or free spins are:
- 150 EUR/USD
- 225 AUD/CAD/NZD
- 1,500 NOK
- 18,000 JPY
- 150 USDT or equivalent in cryptocurrencies.
7. Maximum Winnings from Free Spins
The maximum winnings from deposit free spins are:
- 2,000 EUR/USD
- 3,000 AUD/CAD/NZD
- 20,000 NOK
- 1,000 EUR/USD (Loyalty Program free spins).
Exceptions may apply for loyal players.
8. Bonus Activation and Wagering
Once activated, the bonus is wagered using both real money and bonus money. For example, a 100% deposit bonus with a x50 wager requires an actual wager of x25 on the total amount (deposit + bonus).
9. One Bonus at a Time
Only one bonus can be claimed at a time. Deposit-related bonuses cannot be stacked.
10. Bonus Eligibility
Bonuses can only be received once per person, account, household, IP address, or shared environment (e.g., schools, workplaces).
11. Bonus Abuse
Abusing promotional offers is strictly prohibited. Zoome Casino reserves the right to void winnings and disable bonuses for accounts involved in bonus abuse.
12. Fraudulent Practices
Zoome Casino reserves the right to withhold or cancel bonuses and winnings obtained through fraudulent or unfair practices. Bonuses are intended for recreational players only.
13. Delayed Gameplay
Delaying gameplay, including free spins and bonus rounds, to avoid wagering requirements is prohibited. Zoome Casino may cancel bonuses and winnings if such actions are suspected.
14. Dispute Resolution
In the event of a dispute, Zoome Casino’s decision is final.
15. Restricted Countries
Bonuses are not available to players from the following countries: Poland, Sweden, Israel, Spain, the UK, the USA, or any of its states.
16. Excluded Countries
No deposit bonuses and free spins are not available to players from the following countries: Netherlands, Israel, Romania, Bulgaria, Lithuania, Latvia, Hungary, Slovenia, Moldova, India, Pakistan, Indonesia, Philippines, Portugal, Denmark, Slovakia, Vietnam, Bahrain, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Palestine, Syria, Yemen, Mongolia, and several African nations.
Welcome Bonuses
At Zoome Casino, our bonus policy varies depending on the player’s country due to regulatory restrictions and market-specific requirements. The actual bonuses, along with their terms and conditions, are displayed on the locale corresponding to your region or the default English locale.
1. First Deposit Bonus
After making your first deposit of 20+ CAD, you will receive:
- 100% bonus up to 1,000 CAD.
- 100 free spins on “Zoome in Vegas” by Bgaming or “Fruit Zen” by BetSoft Gaming.
Wagering Requirements: 40x. Free spins are added over 4 days (25 spins per day). The first 25 spins are credited immediately with the bonus.
2. Second Deposit Bonus
After making your second deposit of 20+ CAD, you will receive:
- 50% bonus up to 500 CAD.
- 50 free spins on “Zoome in Vegas” or “Fruit Zen”.
Wagering Requirements: 40x. Free spins are added over 2 days (25 spins per day). The first 25 spins are credited immediately with the bonus.
3. Third Deposit Bonus
After making your third deposit of 20+ CAD, you will receive:
- 100% bonus up to 1,000 CAD.
- 100 free spins on “Zoome in Vegas” or “Fruit Zen”.
Wagering Requirements: 40x. Free spins are added over 4 days (25 spins per day). The first 25 spins are credited immediately with the bonus.
Maximum Winnings
- No Deposit Free Spins: 20 EUR/USD (or equivalent in other currencies).
- Welcome Package Free Spins: 150 EUR/USD (or equivalent in other currencies).
Note: Welcome bonuses are not available to players from Finland.
Highroller Bonus
For high-stakes players, Zoome Casino offers exclusive Highroller Bonuses:
1. First Highroller Deposit
After making your first deposit of 300+ EUR/USD (or equivalent), you will receive:
- 125% bonus up to 1,000 EUR/USD (or equivalent).
Wagering Requirements: 40x. If a withdrawal is requested before meeting the wagering requirements, the bonus and winnings will be voided.
2. Highroller Reload Bonus
Available after three deposits, no more than once per week:
- Minimum Deposit: 150 EUR/USD (or equivalent).
- Wagering Requirements: 40x.
- Maximum Winnings: 10,000 EUR/USD (or equivalent).
Note: This bonus is not available to Finnish players.
Combo Tuesday Bonus
Every Tuesday, players can enjoy the Combo Tuesday Bonus:
1. Bonus Details
- Minimum Deposit: 30 EUR/USD (or equivalent).
- Deposit Bonus: Wagering requirement of 40x.
- Free Spins: Available on “Gold Rush with Johnny Cash” by Bgaming.
2. Maximum Winnings
- Deposit Bonus: 10,000 EUR/USD (or equivalent).
- Free Spins: 2,000 EUR/USD (or equivalent).
Note: This bonus is not available to Finnish players.